IT Systems Engineer

Position

As the Senior Systems Engineer, you will lead the IT team in providing quality corporate IT services. This position will be primarily responsible for helping to design, implement, and maintain the server and network infrastructure. The IT team utilizes a wide range of technologies to provide IT services so we are seeking an engineer with a broad range of skills and experience

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This candidate should have a solid understanding of IT best practices with a focus on stability, security, performance, and capacity. We are looking for a service-oriented individual with deep technical skills that can help build a highly effective IT team and take ownership of the IT infrastructure.

• Works with IT team members to scope, develop, and implement strategic technical solutions
• Installs, maintains, and updates Windows systems, including hardware and software, in an environment requiring 24x7 support 
• Reviews enterprise performance data to proactively propose and implement improvements to the IT infrastructure
• Investigates and assists in providing solutions to improve overall monitoring, trending, and management of the infrastructure
• Proactively escalates and communicates service impacting issues and potential problems 
• Works with and provides communications to other IT team members to ensure cross-functional awareness 
• Maintains documentation on processes, procedures, and diagrams related to the IT environment
• Monitors all appropriate system and security logs
• Provides second-level support to internal customers and Helpdesk staff 
• Manages the telephony environment

Experience

• Bachelor's Degree in Computer Science or equivalent experience
• Preferred certifications: MCSE, VCP, ITIL
• Must have at least six years experience of managing a Windows Server 2003/2008 environments
• Experience with Active Directory strategies and deployments, including daily management tasks
• Strong knowledge and experience with VMware virtualization technologies
• Experience with Exchange 2007 and replication technologies
• Experience with Blackberry Enterprise Server and other mobile technologies
• Excellent understanding of LAN/WAN network infrastructures 
• Understanding of TCP/IP networking and ability to diagnose problems beyond the server environment
• Experience with disaster recovery planning and implementation
• Experience managing Antivirus/Spyware, spam reduction and patch management tools
• Experience managing SAN/NAS-based storage solutions 
• Experience with disk and tape backup applications and hardware solutions
• Experience with database and web hosting technology; MS SQL and IIS
• Experience with monitoring tools to identify potential failures, and support forensic investigation
• Support of corporate telephony environment; CUCM, IPCCX, Unity
• Excellent verbal and written communication skills 
• Ability to effectively prioritize and execute tasks within a dynamic environment 
• Available for after-hours work as required 
• Required to share 24x7 on-call rotation responsibilities